Research · Lugano
BATNA and bargaining power
Single context; replicate before generalising.
2026-01-13Read
Blog & insights
Leadership, management and soft skills training in Switzerland
1835 articles drawn from our engagements in Geneva, Lausanne, Zurich, Bern, Basel, Lugano, Fribourg and Neuchâtel. Case studies, practical guides, 2026 trends.
By canton
All articles
1835 articles
Research · Basel
AI adoption and team training
Single context; replicate before generalising.
2026-01-13Read
Research · Bern
Personalising reception without surveillance
Single context; replicate before generalising.
2026-01-13Read
Research · Lausanne
Upward communication in complex organisations
Single context; replicate before generalising.
2026-01-13Read
Research · Basel
Distributive negotiation and the first offer
Single context; replicate before generalising.
2026-01-12Read
Research · Bern
Algorithmic bias and HR decisions
Single context; replicate before generalising.
2026-01-12Read
Research · Lausanne
Customer waiting and service perception
Single context; replicate before generalising.
2026-01-12Read
Research · Zurich
Arbitrating between line and project
Single context; replicate before generalising.
2026-01-12Read
Research · Neuchâtel
Commitment, obligation or no choice?
Questionnaire data, mainly healthcare.
2026-01-12Read
Research · Lausanne
Automating tasks, not jobs
Single context; replicate before generalising.
2026-01-11Read
Research · Zurich
Emotional labour and frontline exhaustion
Single context; replicate before generalising.
2026-01-11Read
Research · Geneva
Cross-functional projects and diluted responsibility
Single context; replicate before generalising.
2026-01-11Read
Research · Neuchâtel
AI and collective decision-making
Single context; replicate before generalising.
2026-01-11Read
Research · Fribourg
What do sixty years of research on change reactions say?
Heterogeneous, often cross-sectional studies.
2026-01-11Read
Research · Zurich
Generative AI and office productivity
Single context; replicate before generalising.
2026-01-10Read
Research · Geneva
Complaint handling and the recovery effect
Single context; replicate before generalising.
2026-01-10Read
Research · Neuchâtel
Dual loyalty and employee stress
Single context; replicate before generalising.
2026-01-10Read
Research · Fribourg
Introducing AI without breaking trust
Single context; replicate before generalising.
2026-01-10Read
Research · Lugano
Is the 70% change-failure figure grounded?
Absence of evidence does not establish another rate.
2026-01-10Read
Research · Neuchâtel
First impressions and customer reception
Single context; replicate before generalising.
2026-01-09Read
Research · Fribourg
Stakeholder mapping in complex organisations
Single context; replicate before generalising.
2026-01-09Read
Research · Lugano
Human judgement in the AI era
Single context; replicate before generalising.
2026-01-09Read
Research · Fribourg
Service quality and loyalty: what SERVQUAL measures
Single context; replicate before generalising.
2026-01-08Read