Banking & Finance
Private banks, asset management, compliance and risk.
- Private banks
- Asset managers
- Family offices
- Zurich reinsurance
Swiss-based
Soft skills training, designed from your reality.
We build every program from a structured understanding of your real needs — then train leaders and teams with a methodology that delivers measurable impact.
Artificial intelligence will not replace the human connection. It will make it premium.
- 0
- Training days delivered by our trainers for 10 years
- 0
- Cumulative years of experience of our trainers
- 0
- Date of Creation
- 0
- Swiss companies and organisations our trainers have worked with in Switzerland
HR Services
Beyond training: complete HR support.
SHR — Swiss Human Resources supports Swiss companies at every stage of team development: training, assessment and coaching.
01
In-company training
23 tailored programs for executives, managers and teams — leadership, management, communication, soft skills — on site or remote, across Switzerland.
Explore programs02
Coaching
Individual paths or small groups for senior leaders and executive committees: executive leadership, crisis communication, complex negotiation.
Explore coaching03
Assessment
Secure a hire, a promotion or an internal move by objectifying skills, behaviours and potential against the role.
Explore assessmentKey Programs
Programs built for executives who can't afford theory.
01
Frontline Management
For field managers leading day to day. Run the team, set the course, course-correct with fairness, and build a climate where high standards and trust coexist.
- Team leadership
- Fair course-correction
- Standards & trust
02
Leadership Excellence
For C-suite and senior leaders translating vision into committed teams. Executive presence, decision under uncertainty, succession-ready behaviour.
- Executive presence
- Decision under uncertainty
- Strategic delegation
03
Complex Management
Matrix structures, cross-functional friction, transformation fatigue. Tools to lead without authority and ship change at scale.
- Matrix leadership
- Influence without authority
- Change resilience
04
Communication
From board pitch to crisis comms. Sharpen narrative, calibrate audience, and move stakeholders from passive interest to active commitment.
- Narrative framing
- Stakeholder alignment
- Crisis & media
05
Emotional Intelligence
Diagnose your own triggers, read weak signals in a team, and regulate tense dynamics without losing the decision.
- Self-awareness
- Regulation under pressure
- Cognitive empathy
06
Advanced Negotiation
High-stakes, multi-party, cross-cultural negotiations. Framing, anchoring, managing concessions and preserving the long-term relationship.
- Strategic framing
- Calibrated concessions
- Cross-cultural negotiation
07
Decision Making
Decide fast and well under uncertainty. Heuristics, cognitive biases, scenarios and the discipline of post-decision review.
- Cognitive biases
- Scenarios & options
- Post-decision review
08
Conflict Management
Turn disagreement into productive arbitration. De-escalate, structure confrontation, restore operational trust.
- De-escalation
- Structured confrontation
- Internal mediation
09
Change Leadership
Mobilise, sequence, anchor. Change narrative, coalitions, resistance management and transformation fatigue.
- Change narrative
- Coalitions
- Durable anchoring
10
Team Performance
Build high-performance teams: mission clarity, effective rituals, psychological safety and owned standards.
- Mission clarity
- Team rituals
- Psychological safety
11
Public Speaking & Impact
Pitch in board, plenary or media. Structure, voice, posture and handling hostile questions.
- Message structure
- Voice & posture
- Hostile questions
12
Time & Prioritisation
Take back control of the executive agenda. Delegation, deep focus and arbitrating urgent vs. important.
- Deep focus
- Clean delegation
- Urgent vs. important
13
High-Value Sales
Move from transactional selling to consultative engagement. Structure complex sales cycles, articulate differentiated value, and protect margins on strategic deals.
- Consultative selling
- Long & complex cycles
- Value articulation
14
Customer Reception
Turn every touchpoint into a loyalty lever. Master the first impression, calibrate expectations, and handle delicate situations with professionalism.
- First impression
- Expectation management
- Loyalty
15
The Art of Feedback
Giving and receiving feedback in ways that turn every exchange into a lever for progress. Structuring the message, building a climate of trust, and making feedback a tool for continuous development.
- Structured feedback
- Climate of trust
- Continuous development
16
AI on the job
×
AI PartnerTailored AI training to directly improve every employee's efficiency at their job. Identify automatable tasks, integrate the right tools, and build a culture of relevant daily use.
- Role-tailored
- Practical tools
- Immediate efficiency
17
Managing in the age of artificial intelligence
Evolve managerial practice without weakening judgement or human accountability. Distinguish automation, assistance and augmentation, supervise the quality of AI-assisted work, and support teams with uneven maturity.
- Steering value
- Quality supervision
- Responsible usage framework
18
Driving AI adoption in your team
Access to a tool guarantees neither use nor value. Assess team maturity, prioritise use cases, address resistance, and embed useful practices through a framed pilot.
- Diagnostic & use cases
- Pilot experimentation
- Measurement & anchoring
19
Building AI assistants and agents without coding
Move from a business need to a useful, tested and governed prototype. Frame an agent's mission, structure its instructions and knowledge sources, test it, then prepare a supervised rollout.
- Mission framing
- No-code prototype
- Secure deployment
20
Building an effective relationship with your manager
Take ownership of the managerial relationship: clarify expectations and priorities, give accurate visibility on your work, voice disagreement assertively, and influence upwards while respecting roles.
- Clarity on priorities
- Assertiveness
- Upward influence
21
Project management
Lead a project without being its technical expert: unite a cross-functional team, keep stakeholders aligned, communicate progress clearly, and regain control when a project drifts.
- Stakeholder alignment
- Cross-functional communication
- Course correction
22
Psychosocial risks
Prevent stress, burnout and workplace tension: spot early warning signs, act on how work is organised and support an employee in difficulty, within the Swiss legal framework.
- Early warning signs
- Organisational prevention
- Supporting the employee
23
Crisis Management
For executives and managers who must stay steady when everything changes: detect early warning signs, organise the crisis team, decide under pressure, communicate without causing alarm and turn the experience into collective learning.
- Crisis team
- Decision-making under pressure
- Crisis communication
24
Managing by Influence
For cross-functional managers, project leaders and experts who need commitment without hierarchical authority: map stakeholders, build credibility, frame arguments around each person’s interests and create lasting alliances.
- Stakeholder mapping
- Credibility and legitimacy
- Alliances and persuasion
25
Finance for Non-Financial Managers
For managers and executives who want to read a balance sheet, an income statement and a budget without being specialists: understand key indicators, connect decisions to financial performance and engage confidently with the finance team.
- Reading financial statements
- Budgets and key indicators
- Decisions and profitability
26
Women’s Leadership
For women managers and future executives: strengthen leadership presence, develop visibility and networks, negotiate roles and resources, and address individual and organisational barriers documented in research.
- Leadership presence and assertiveness
- Visibility and networks
- Career negotiation
Industries we serve
Expertise calibrated for every Swiss industry.
Our trainers have been active for over 40 years in the structuring sectors of the Swiss economy. A few examples by industry.
Pharma & Life Sciences
Basel big pharma, Romandy MedTech, biotech and CROs.
- Basel pharmaceutical groups
- Romandy MedTech
- Biotechs & start-ups
- Medical devices
Watchmaking & Luxury
Manufactures, leather goods, jewellery, premium retail.
- Watch manufactures of the Jura Arc
- Jewellery houses
- Luxury leather goods
- High-end retail
Industry & Energy
Manufacturing, energy, construction, food & beverage.
- Manufacturing
- Energy & utilities
- Construction & civil engineering
- Food & beverage
Tech & SaaS
Romandy scale-ups, software vendors, cybersecurity.
- EPFL / ETH scale-ups
- B2B SaaS vendors
- Cybersecurity
- Zug crypto & fintech
International organisations
UN, specialised agencies, NGOs, research.
- UN agencies (Geneva)
- Humanitarian NGOs
- CERN & EPFL
- Diplomacy & missions
Public sector & Health
University hospitals, government, education.
- University hospitals (HUG, CHUV)
- Cantonal administrations
- Universities & UAS
- Public bodies
Hospitality & Services
Palaces, fine dining, premium services.
- 5★ palaces (Geneva, Zurich, Gstaad)
- Fine dining
- Concierge & premium services
- Business aviation
Careers
Join the team shaping how leaders grow.
Business Developer
Geneva · Zürich · Hybrid · Full-time
You identify, qualify and close executive training opportunities with CH and EU-based corporations. You understand organisational friction and can articulate how bespoke soft skills programs solve it. Experience in B2B consultative selling or executive education required.
B2B salesExecutive networksConsultative approachGerman or French fluent
Soft Skills Trainer
Geneva · Zürich · On-site / Remote · Full-time · Freelance possible
You design and deliver tailored training modules in leadership, communication and team dynamics for senior audiences. You blend psychometric insight with facilitation rigour. Background in organisational psychology, coaching certification or top-tier consulting preferred.
Leadership facilitationPsychometric toolsSenior audiencesFrench & English fluent
Let's meet
Tell us where the friction is. We'll send back a diagnostic.
A 45-minute conversation with a senior partner. A structured read of where your system is leaking time, trust, or talent.
- +41 58 788 01 69
- Esplanade de Pont-Rouge 9A, 1212 Lancy