
Matrix management: what research says about dual reporting
Matrix organisations promise flexibility and cross-expertise. Studies show the dual reporting line has a real cost, manageable under conditions.
2550 articles drawn from our engagements in Geneva, Lausanne, Zurich, Bern, Basel, Lugano, Fribourg and Neuchâtel. Case studies, practical guides, 2026 trends.

Matrix organisations promise flexibility and cross-expertise. Studies show the dual reporting line has a real cost, manageable under conditions.

Active listening is a commonplace of sales training. Studies nonetheless link it to trust and outcomes, under precise conditions.

Fear of public speaking is among the most widespread. Clinical and applied work converges: gradual exposure works, surface tricks do not.

Organisations communicate more than ever. Research on information overload shows that quantity impairs attention and decision-making.

Single context; replicate locally before generalising.

Single context; replicate locally before generalising.

Single context; replicate locally before generalising.

Single context; replicate locally before generalising.

Should you open the negotiation or let the other side propose? Anchoring research gives a nuanced answer, dependent on available information.

Single context; replicate locally before generalising.

Single context; replicate locally before generalising.

Single context; replicate locally before generalising.

Single context; replicate locally before generalising.

Single context; replicate locally before generalising.

Single context; replicate locally before generalising.

Few concepts have enjoyed such success in training. Meta-analyses show a real but modest link with performance once intelligence and personality are taken into account.

Single context; replicate locally before generalising.

Single context; replicate locally before generalising.

Single context; replicate locally before generalising.

Single context; replicate locally before generalising.

Single context; replicate locally before generalising.

Single context; replicate locally before generalising.

Resistance to change dominates practice. Research suggests reading it as a reaction to context, not a trait of people.

Raw observations from field engagements in Neuchâtel — what complex management says, unfiltered, about an organisation's health.