Program Managing by Influence in Lugano
For cross-functional managers, project leaders and experts who need commitment without hierarchical authority: map stakeholders, build credibility, frame arguments around each person’s interests and create lasting alliances.
Swiss Human Resources delivers the Managing by Influence program in Lugano and across the canton of Tessin. On-site at client offices, in a dedicated training room, or remotely for distributed teams. Calibrated to your organisational reality — no off-the-shelf catalogue.
Location
Lugano, Tessin
Lugano, canton of Tessin. On-site, in a dedicated room or remote.
Duration
2 to 5 days over 2 to 4 months, plus a 60-day follow-up session.
Audience
Executives, senior leaders and managers. Groups of 6 to 12 participants.
Managing by Influence in Lugano: the local context
For cross-functional managers, project leaders and experts who need commitment without hierarchical authority: map stakeholders, build credibility, frame arguments around each person’s interests and create lasting alliances.
Exercises for Lugano are adapted to participants’ responsibilities and situations from their organisation.
Challenges — Managing by Influence (Lugano)
- Identify who really influences a cross-functional decision.
- Secure commitment when stakeholders have competing priorities.
- Build credibility without relying on a job title.
- Persuade transparently while respecting disagreement.
The programme in six modules
- Stakeholder and interest mapping
- Credibility and legitimacy
- Listening and understanding resistance
- Arguments tailored to stakeholder interests
- Alliances and reciprocal commitments
- Negotiating priorities and following up
Frequently asked questions — Managing by Influence training in Lugano
- Is hierarchical responsibility required?
- No. The programme is designed for cross-functional managers, project leaders and experts who need to mobilise colleagues without being their line manager.
- Is influence the same as manipulation?
- No. The approach relies on transparent intentions, understanding interests and explicit commitments, not on concealing information or applying pressure.
- Can we use a current cross-functional project?
- Yes. A real project can provide the basis for stakeholder mapping, preparing conversations and reviewing commitments.
Learning objectives of the Managing by Influence program
Stakeholder mapping
Credibility and legitimacy
Alliances and persuasion
What the program Managing by Influence in Lugano programme covers
The program Managing by Influence in Lugano programme is designed for managers, executives and key contributors who want to turn managing by influence into everyday practice. Content is built around real situations from your organisation rather than generic case studies, so that each session connects directly with the decisions your teams face in Lugano.
Core themes typically include: Stakeholder mapping; Credibility and legitimacy; Alliances and persuasion. Each theme is adapted after a scoping conversation with your HR team and the sponsoring manager, so that the programme addresses the gaps you actually observe.
A method grounded in research and practice
Our approach combines short theoretical inputs drawn from peer-reviewed research, practical exercises, role plays and structured feedback. Participants work on their own cases, test new behaviours in a safe setting and leave with concrete commitments they can apply the following week.
Between sessions, short assignments help anchor what has been learned. A follow-up review a few weeks later measures what has changed in practice and identifies where further support is useful.
Who should attend the program Managing by Influence in Lugano
The programme suits first-line managers, experienced team leaders, project managers and executive committees alike. Groups are kept small to allow real interaction, and the level of depth is calibrated to participants' experience.
Sessions take place on your premises in Lugano, in a rented venue or remotely, in French, German, Italian or English depending on your teams.
Expected outcomes
At the end of the program Managing by Influence in Lugano, participants can name the key mechanisms at play, apply proven tools to their own context and assess their progress with clear indicators. For the organisation, the benefit shows in the quality of conversations, the clarity of decisions and team engagement.
Why run this program in Lugano?
Lugano concentrates a significant share of the Swiss economy: regional headquarters, international subsidiaries, institutions and high-growth SMEs. The Managing by Influence program is delivered by Switzerland-based trainers who understand the local cultural and regulatory codes of the canton of Tessin.
We operate on-site (your offices in Lugano), in a rented training room or remotely depending on your preference. Each session is calibrated to your organisation's reality — no standardised content.
You can also combine this program with other soft skills offerings available in Lugano to build a complete journey for your leadership teams.
Other soft skills programs in Lugano
Build a complete learning journey for your teams in Lugano.
Articles & insights — Managing by Influence in Lugano
Case studies, practical guides and field feedback.
L'ascolto attivo è un luogo comune della formazione commerciale. Gli studi lo collegano tuttavia davvero alla fiducia e ai risultati, a condizioni precise.
Aktives Zuhören ist ein Gemeinplatz der Verkaufsschulung. Studien verbinden es dennoch mit Vertrauen und Ergebnissen, unter präzisen Bedingungen.
Active listening is a commonplace of sales training. Studies nonetheless link it to trust and outcomes, under precise conditions.
L'écoute active est un lieu commun de la formation commerciale. Les études la relient pourtant réellement à la confiance et aux résultats, avec des conditions précises.
Oltre gli strumenti, qualità degli scambi e lavoro ai confini sono associati al successo del progetto.
Jenseits der Werkzeuge hängt Projekterfolg mit Austauschqualität und Schnittstellenarbeit zusammen.
Training Managing by Influence Lugano
Managing by Influence training in Lugano, canton of Tessin: we come directly to your company in Lugano and the surrounding area.
SHR — Swiss Human ResourcesEsplanade de Pont-Rouge 9A, 1212 Lancy
+41 58 788 01 69Google Maps →
Frequently asked questions — Managing by Influence training in Lugano
The concrete answers we give to HR directors, executives and L&D leaders in Lugano.
Who is the Managing by Influence training in Lugano for?+
Executives, front-line managers, operational leadership teams and executive committees based in Lugano (canton of Tessin). Cohorts run from 6 to 14 participants.
How long does a Managing by Influence training in Lugano last?+
Standard format: two on-site days in Lugano, or a six-to-eight-week journey with short sessions and individual coaching. Duration is calibrated to your objectives.
In which languages is the training delivered?+
French, English and German. In Lugano, bilingual and English-speaking groups are covered.
How do I organise a Managing by Influence training in Lugano?+
Contact us for an initial scoping conversation; we then design a tailored programme and agree dates with you, on your premises in Lugano.
On site in Lugano or remote?+
Both. We deliver on site in Lugano and across Switzerland, or live online, with the same pedagogical standard.
All our training programmes in Switzerland
Managing by Influence training in every city
- Managing by Influence Geneva
- Managing by Influence Lausanne
- Managing by Influence Zurich
- Managing by Influence Bern
- Managing by Influence Basel
- Managing by Influence Lugano
- Managing by Influence Fribourg
- Managing by Influence Neuchâtel
- Managing by Influence Winterthur
- Managing by Influence Lucerne
- Managing by Influence St. Gallen
- Managing by Influence Sion
- Managing by Influence Biel
- Managing by Influence Zug
- Managing by Influence Vevey
- Managing by Influence Montreux
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Reference pages
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Ready to run this program in Lugano?
Let's spend 45 minutes on your challenges. We'll design a Managing by Influence program calibrated for your teams.
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