Can conflict-handling style be measured seriously?
Can conflict-handling style be measured seriously? — what studies show, and what they don't.
The research
M. Afzalur Rahim (1983, Academy of Management Journal) published a validated five-style instrument.
The limit
Self-reported style is not observed behaviour. (our executive and employee training programmes)
Practical check in Zurich
Compare your self-rating with a trusted colleague's observation of three real disagreements. To go further: explore the Conflict Management training in Zurich, or browse our executive and employee training programmes in Switzerland.
In pictures: Conflict Management in Zurich
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