SHR — Swiss Human Resources
Research 2024-03-13 Communication Basel

The curse of knowledge in instructions

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The curse of knowledge in instructions — SHR, Basel
The curse of knowledge in instructions — SHR, Basel

The curse of knowledge in instructions — what studies show, and what they don't.

The research

Study: Camerer, Loewenstein & Weber (1989, JPE)

The limit

Single context; replicate before generalising. (our executive and employee training programmes)

The curse of knowledge in instructions — SHR, Basel — Bâle-Ville
The curse of knowledge in instructions — SHR, Basel — Bâle-Ville

Practical check in Basel

Define one measurable indicator, test for a month, compare. To go further: explore the Communication training in Basel in the canton of Basel-Stadt, or browse our executive and employee training programmes in Switzerland.

In pictures: Communication in Basel

Communication training in Basel — in practice
Communication training in Basel — in practice
Communication training in Basel — hands-on workshop
Communication training in Basel — hands-on workshop
Communication training in Basel — on the ground
Communication training in Basel — on the ground

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