SHR — Swiss Human Resources
Research 2025-01-12 Client Reception Bern

Why does waiting feel longer?

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Why does waiting feel longer? — SHR, Bern
Why does waiting feel longer? — SHR, Bern

Why does waiting feel longer? — what studies show, and what they don't.

The research

Study: Maister (1985, Lexington Books)

The limit

Single context; replicate before generalising. (our executive and employee training programmes)

Why does waiting feel longer? — SHR, Bern — Berne
Why does waiting feel longer? — SHR, Bern — Berne

Practical check in Bern

Define one measurable indicator, test for a month, compare. To go further: explore the Client Reception training in Bern, or browse our executive and employee training programmes in Switzerland.

In pictures: Client Reception in Bern

Client Reception training in Bern — in practice
Client Reception training in Bern — in practice
Client Reception training in Bern — hands-on workshop
Client Reception training in Bern — hands-on workshop
Client Reception training in Bern — on the ground
Client Reception training in Bern — on the ground

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