SHR — Swiss Human Resources
Research 2026-01-28 Communication Bern

Active listening and exchange quality

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Active listening and exchange quality — SHR, Bern
Active listening and exchange quality — SHR, Bern

Active listening and exchange quality — what studies show, and what they don't.

The research

Study: Rogers & Farson (1957, Active Listening)

The limit

Single context; replicate before generalising. (our executive and employee training programmes)

Active listening and exchange quality — SHR, Bern — Berne
Active listening and exchange quality — SHR, Bern — Berne

Practical check in Bern

Define one measurable indicator, test for a month, compare. To go further: explore the Communication training in Bern in the canton of Bern, or browse our executive and employee training programmes in Switzerland.

In pictures: Communication in Bern

Communication training in Bern — in practice
Communication training in Bern — in practice
Communication training in Bern — hands-on workshop
Communication training in Bern — hands-on workshop
Communication training in Bern — on the ground
Communication training in Bern — on the ground

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