Research 2026-03-25 Executive Leadership Lugano

Abusive supervision: the cost of a hostile boss

Abusive supervision: the cost of a hostile boss — SHR, Lugano
Abusive supervision: the cost of a hostile boss — SHR, Lugano

Abusive supervision: the cost of a hostile boss — what studies show, and what they don't.

The research

Bennett Tepper (2000, Academy of Management Journal) links abusive supervision to turnover intentions, lower satisfaction and work–family conflict, partly via injustice.

The limit

Self-reported data; distressed people may perceive more hostility. (our executive and employee training programmes)

Abusive supervision: the cost of a hostile boss — SHR, Lugano — Tessin
Abusive supervision: the cost of a hostile boss — SHR, Lugano — Tessin

Practical check in Lugano

Add three questions on perceived respect to your survey and track their link with voluntary exits over a year. To go further: explore the Executive Leadership training in Lugano, or browse our executive and employee training programmes in Switzerland.

In pictures: Executive Leadership in Lugano

Executive Leadership training in Lugano — in practice
Executive Leadership training in Lugano — in practice
Executive Leadership training in Lugano — hands-on workshop
Executive Leadership training in Lugano — hands-on workshop
Executive Leadership training in Lugano — on the ground
Executive Leadership training in Lugano — on the ground