When does task conflict stop hurting?
When does task conflict stop hurting? — what studies show, and what they don't.
The research
Frank de Wit, Lindred Greer and Karen Jehn (2012, Journal of Applied Psychology) find a near-zero average task conflict–performance link, while process conflict stays harmful.
The limit
High heterogeneity across studies. (our executive and employee training programmes)
Practical check in Zurich
Handle role allocation in a separate agenda item and watch whether tensions drop. To go further: explore the Conflict Management training in Zurich, or browse our executive and employee training programmes in Switzerland.
In pictures: Conflict Management in Zurich
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