Change readiness: what research really measures

How can you tell if a team is ready for change? The readiness literature offers measurable dimensions.
Key beliefs
Alannah Rafferty, Nerina Jimmieson and Achilles Armenakis (2013, Journal of Management) synthesise work: readiness rests on perceived need, collective capability, leadership support and personal benefit.
Forms of commitment
Lynne Herscovitch and John Meyer (2002, Journal of Applied Psychology) separate affective, continuance and normative commitment to change; affective commitment is associated with active support.

The nuance
Measures are mostly self-reported; readiness shifts during change. (our executive and employee training programmes)
The limit of common practice
Communicating only strategic need, ignoring capability and perceived benefit.
A practical check in Bern
Before launch, ask four short questions (need, capability, support, benefit) and target communication at the lowest score. Repeat at two months. To go further: explore the Change Leadership training in Bern, or browse our executive and employee training programmes in Switzerland.
In pictures: Change Leadership in Bern



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