Must concessions be reciprocal?

Must concessions be reciprocal? — what studies show, and what they don't.
The research
Study: Cialdini et al. (1975, JPSP)
The limit
Single context; replicate before generalising. (our executive and employee training programmes)

Practical check in Basel
Define one measurable indicator, test for a month, compare. To go further: explore the Advanced Negotiation training in Basel, or browse our executive and employee training programmes in Switzerland.
In pictures: Advanced Negotiation in Basel



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