Leader–member exchange quality: the first meta-analysis
Leader–member exchange quality: the first meta-analysis — what studies show, and what they don't.
The research
Charlotte Gerstner and David Day (1997, Journal of Applied Psychology) link LMX to performance, satisfaction and commitment, with only moderate leader–member agreement.
The limit
Correlational studies; performance may improve the relationship. (our executive and employee training programmes)
Practical check in Bern
Have leader and each member rate the relationship separately, then discuss gaps. To go further: explore the Executive Leadership training in Bern, or browse our executive and employee training programmes in Switzerland.
In pictures: Executive Leadership in Bern
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