Why is feedback accepted or rejected?

Why is feedback accepted or rejected? — what studies show, and what they don't.
The research
Keeping and Levy (2000, Journal of Applied Psychology) show reactions to appraisals are distinct dimensions.
The limit
Measurement study. (our executive and employee training programmes)

Practical check in Basel
After each review, ask separately whether it was fair and useful. To go further: explore the The Art of Feedback training in Basel, or browse our executive and employee training programmes in Switzerland.
In pictures: The Art of Feedback in Basel



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