Research 2024-05-10 High-Value Selling Zurich

Does listening to customers drive sales?

Does listening to customers drive sales? — SHR, Zurich
Does listening to customers drive sales? — SHR, Zurich

Does listening to customers drive sales? — what studies show, and what they don't.

The research

Study: Itani, Goad & Jaramillo (2019, Journal of Business Research)

The limit

Single context; replicate before generalising. (our executive and employee training programmes)

Does listening to customers drive sales? — SHR, Zurich — Zurich
Does listening to customers drive sales? — SHR, Zurich — Zurich

Practical check in Zurich

Define one measurable indicator, test for a month, compare. To go further: explore the High-Value Selling training in Zurich, or browse our executive and employee training programmes in Switzerland.

In pictures: High-Value Selling in Zurich

High-Value Selling training in Zurich — in practice
High-Value Selling training in Zurich — in practice
High-Value Selling training in Zurich — hands-on workshop
High-Value Selling training in Zurich — hands-on workshop
High-Value Selling training in Zurich — on the ground
High-Value Selling training in Zurich — on the ground