Are emotionally intelligent leaders more effective?
Are emotionally intelligent leaders more effective? — what studies show, and what they don't.
The research
O'Boyle et al. (2011, Journal of Organizational Behavior) find modest incremental validity beyond personality and cognitive ability.
The limit
Self-reports inflate effects. (our executive and employee training programmes)
Practical check in Zurich
Assess leaders on observed behaviours rather than a global score. To go further: explore the Emotional Intelligence training in Zurich, or browse our executive and employee training programmes in Switzerland.
In pictures: Emotional Intelligence in Zurich
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