Talking about the future rather than the past — in the canton of Zurich

Talking about the future rather than the past — in the canton of Zurich.

The research

Study: Kluger & Nir (2010, HRMR)

The limit

Single context; replicate locally before generalising. (our executive and employee training programmes)

Practical check — in the canton of Zurich

Define one measurable indicator, test it for a month in your team, then compare. To go further: explore the The Art of Feedback training in Zurich in the canton of Zurich, or browse our executive and employee training programmes in Switzerland.

In pictures: The Art of Feedback in Zurich

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