Emotions in negotiation and outcomes
Emotions in negotiation and outcomes — what studies show, and what they don't.
The research
Study: Van Kleef et al. (2004, JPSP)
The limit
Single context; replicate before generalising. (our executive and employee training programmes)
Practical check in Geneva
Define one measurable indicator, test for a month, compare. To go further: explore the Advanced Negotiation training in Geneva in the canton of Geneva, or browse our executive and employee training programmes in Switzerland.
In pictures: Advanced Negotiation in Geneva
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