Research 2026-09-29 Client Reception Sion

Genuine or forced smile? — in the canton of Valais

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Genuine or forced smile? — in the canton of Valais — SHR, Sion

Genuine or forced smile? — in the canton of Valais.

The research

Study: Grandey et al. (2005, OBHDP)

The limit

Single context; replicate locally before generalising. (our executive and employee training programmes)

Genuine or forced smile? — in the canton of Valais — SHR, Sion — Valais

Practical check — in the canton of Valais

Define one measurable indicator, test it for a month in your team, then compare. To go further: explore the Client Reception training in Sion in the canton of Valais, or browse our executive and employee training programmes in Switzerland.

In pictures: Client Reception in Sion

Client Reception training in Sion — in practice

Client Reception training in Sion — hands-on workshop

Client Reception training in Sion — on the ground

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