Does the end of an interaction shape the memory? — in the canton of Bern

Does the end of an interaction shape the memory? — in the canton of Bern.
The research
Study: Kahneman et al. (1993, Psych. Science)
The limit
Single context; replicate locally before generalising. (our executive and employee training programmes)

Practical check — in the canton of Bern
Define one measurable indicator, test it for a month in your team, then compare. To go further: explore the Client Reception training in Bern in the canton of Bern, or browse our executive and employee training programmes in Switzerland.
In pictures: Client Reception in Bern



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