Functional or dysfunctional conflict in top teams?
Functional or dysfunctional conflict in top teams? — what studies show, and what they don't.
The research
Allen Amason (1996, Academy of Management Journal) links cognitive conflict to better decisions and affective conflict to lower quality and acceptance.
The limit
Self-reports from executives. (our executive and employee training programmes)
Practical check in Lausanne
After each strategic decision, ask each member in writing whether they support it and could voice dissent. To go further: explore the Conflict Management training in Lausanne, or browse our executive and employee training programmes in Switzerland.
In pictures: Conflict Management in Lausanne
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