The Trusted Third Party: An Underused Approach
The trusted third party, an underused approach — what studies show, and what they do not show.
The Research
Ury (2000, The Third Side) shows that third parties — witnesses, mediators, peers — transform deadlocked bilateral conflicts.
The Limitation
Practitioner essay, documented cases.
The Nuance
The third party does not need to be neutral in the strict sense: they must be accepted by both parties. (our executive and employee training programmes)
Practical Implication, Verifiable in Zurich
Identify two accessible resource persons for team conflicts and publicly name them. To go further: explore the Conflict Management training in Zurich in the canton of Zurich, or browse our executive and employee training programmes in Switzerland.
In pictures: Conflict Management in Zurich
- conflict management
- Zurich
- research
- training zurich