Nonviolent Communication: A Method, Not a Magic Wand
Nonviolent Communication: a method, not a magic wand — what studies show, and what they do not.
The Research
Rosenberg (2003, Nonviolent Communication) proposes observation, feeling, need and request as a sequence for de-escalation.
The Limitation
A practitioner-developed method with few rigorous controlled evaluations.
The Nuance
The sequence helps structure a difficult message; recited as a formula, it sounds false. (our executive and employee training programmes)
Practical Implication, Testable in Neuchâtel
Prepare for the next difficult conversation by writing down an observable fact and a concrete request. To go further: explore the Conflict Management training in Neuchâtel in the canton of Neuchâtel, or browse our executive and employee training programmes in Switzerland.
In pictures: Conflict Management in Neuchâtel
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