SHR — Swiss Human Resources
Research 2023-05-21 Client Reception Basel

Making waiting less painful

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Making waiting less painful — SHR, Basel
Making waiting less painful — SHR, Basel

Making waiting less painful — what studies show, and what they don't.

The research

Study: Maister (1985)

The limit

Single context; replicate before generalising. (our executive and employee training programmes)

Making waiting less painful — SHR, Basel — Bâle-Ville
Making waiting less painful — SHR, Basel — Bâle-Ville

Practical check in Basel

Define one measurable indicator, test for a month, compare. To go further: explore the Client Reception training in Basel in the canton of Basel-Stadt, or browse our executive and employee training programmes in Switzerland.

In pictures: Client Reception in Basel

Client Reception training in Basel — in practice
Client Reception training in Basel — in practice
Client Reception training in Basel — hands-on workshop
Client Reception training in Basel — hands-on workshop
Client Reception training in Basel — on the ground
Client Reception training in Basel — on the ground

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