Can trust be repaired after a lie?
Can trust be repaired after a lie? — what studies show, and what they don't.
The research
Schweitzer, Hershey and Bradlow (2006, OBHDP) find trust recovers after untrustworthy actions but much less after deception.
The limit
Experimental games. (our executive and employee training programmes)
Practical check in Lausanne
Never state an untrue fact; decline to answer rather than deceive. To go further: explore the Advanced Negotiation training in Lausanne, or browse our executive and employee training programmes in Switzerland.
In pictures: Advanced Negotiation in Lausanne
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