Research 2026-06-19 The Art of Feedback Lugano

Does everyone react the same to feedback? — in the canton of Ticino

Does everyone react the same to feedback? — in the canton of Ticino — SHR, Lugano
Does everyone react the same to feedback? — in the canton of Ticino — SHR, Lugano

Does everyone react the same to feedback? — in the canton of Ticino.

The research

Study: London & Smither (2002, HRMR)

The limit

Single context; replicate locally before generalising. (our executive and employee training programmes)

Does everyone react the same to feedback? — in the canton of Ticino — SHR, Lugano — Tessin
Does everyone react the same to feedback? — in the canton of Ticino — SHR, Lugano — Tessin

Practical check — in the canton of Ticino

Define one measurable indicator, test it for a month in your team, then compare. To go further: explore the The Art of Feedback training in Lugano in the canton of Ticino, or browse our executive and employee training programmes in Switzerland.

In pictures: The Art of Feedback in Lugano

The Art of Feedback training in Lugano — in practice
The Art of Feedback training in Lugano — in practice
The Art of Feedback training in Lugano — hands-on workshop
The Art of Feedback training in Lugano — hands-on workshop
The Art of Feedback training in Lugano — on the ground
The Art of Feedback training in Lugano — on the ground