Does email negotiation fail more?
Does email negotiation fail more? — what studies show, and what they don't.
The research
Morris, Nadler, Kurtzberg and Thompson (2002, Group Dynamics) find a brief personal call beforehand reduces impasses.
The limit
Student simulations. (our executive and employee training programmes)
Practical check in Zurich
Before an important written negotiation, propose a short low-stakes call. To go further: explore the Advanced Negotiation training in Zurich, or browse our executive and employee training programmes in Switzerland.
In pictures: Advanced Negotiation in Zurich
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