Why are our emails misunderstood?
Why are our emails misunderstood? — what studies show, and what they don't.
The research
Study: Kruger et al. (2005, Journal of Personality and Social Psychology)
The limit
Single context; replicate before generalising. (our executive and employee training programmes)
Practical check in Lausanne
Define one measurable indicator, test for a month, compare. To go further: explore the Communication training in Lausanne, or browse our executive and employee training programmes in Switzerland.
In pictures: Communication in Lausanne
- communication
- Lausanne
- research
- training lausanne