SHR — Swiss Human Resources
Research 2024-12-11 The Art of Feedback Lugano

Past or future feedback?

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Past or future feedback? — SHR, Lugano
Past or future feedback? — SHR, Lugano

Past or future feedback? — what studies show, and what they don't.

The research

Study: Kluger & Nir (2010, HRMR)

The limit

Single context; replicate before generalising. (our executive and employee training programmes)

Past or future feedback? — SHR, Lugano — Tessin
Past or future feedback? — SHR, Lugano — Tessin

Practical check in Lugano

Define one measurable indicator, test for a month, compare. To go further: explore the The Art of Feedback training in Lugano, or browse our executive and employee training programmes in Switzerland.

In pictures: The Art of Feedback in Lugano

The Art of Feedback training in Lugano — in practice
The Art of Feedback training in Lugano — in practice
The Art of Feedback training in Lugano — hands-on workshop
The Art of Feedback training in Lugano — hands-on workshop
The Art of Feedback training in Lugano — on the ground
The Art of Feedback training in Lugano — on the ground

More articles on The Art of Feedback

Research · Zurich
Feedback: why it does not always improve performance
Research · Geneva
Feedback: what research promises, and what it refuses to promise
Research · Neuchâtel
Feedback: one effect in three is negative
Research · Neuchâtel
Feedback: evaluating a decision without confusing it with its outcome

More articles on Lugano

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Smiling on demand: the cost of emotional labour at the front desk
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What we actually learn about on the ground in Lugano: what complex management truly reveals about organisations
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Intervention note: method: structuring a complex management initiative in Lugano over 90 days