Does dual reporting create conflict?

Does dual reporting create conflict? — what studies show, and what they don't.

The research

Study: Galbraith (2009, Jossey-Bass)

The limit

Single context; replicate before generalising. (our executive and employee training programmes)

Practical check in Bern

Define one measurable indicator, test for a month, compare. To go further: explore the Complex Management training in Bern, or browse our executive and employee training programmes in Switzerland.

In pictures: Complex Management in Bern

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