Does hiding emotions at work have a cost?

Does hiding emotions at work have a cost? — what studies show, and what they don't.

The research

Study: Gross & John (2003, JPSP)

The limit

Single context; replicate before generalising. (our executive and employee training programmes)

Practical check in Lausanne

Define one measurable indicator, test for a month, compare. To go further: explore the Emotional Intelligence training in Lausanne, or browse our executive and employee training programmes in Switzerland.

In pictures: Emotional Intelligence in Lausanne

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