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Research 2024-12-12 The Art of Feedback Fribourg

How do people react to negative feedback?

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How do people react to negative feedback? — SHR, Fribourg
How do people react to negative feedback? — SHR, Fribourg

How do people react to negative feedback? — what studies show, and what they don't.

The research

Study: Anseel, Lievens & Schollaert (2009, OBHDP)

The limit

Single context; replicate before generalising. (our executive and employee training programmes)

How do people react to negative feedback? — SHR, Fribourg — Fribourg
How do people react to negative feedback? — SHR, Fribourg — Fribourg

Practical check in Fribourg

Define one measurable indicator, test for a month, compare. To go further: explore the The Art of Feedback training in Fribourg, or browse our executive and employee training programmes in Switzerland.

In pictures: The Art of Feedback in Fribourg

The Art of Feedback training in Fribourg — in practice
The Art of Feedback training in Fribourg — in practice
The Art of Feedback training in Fribourg — hands-on workshop
The Art of Feedback training in Fribourg — hands-on workshop
The Art of Feedback training in Fribourg — on the ground
The Art of Feedback training in Fribourg — on the ground

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Feedback: why it does not always improve performance
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Feedback: what research promises, and what it refuses to promise
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Feedback: one effect in three is negative
Research · Neuchâtel
Feedback: evaluating a decision without confusing it with its outcome

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