Does empathy make leaders more effective?

Does empathy make leaders more effective? — what studies show, and what they don't.
The research
Study: Kellett, Humphrey & Sleeth (2006, The Leadership Quarterly)
The limit
Single context; replicate before generalising. (our executive and employee training programmes)

Practical check in Lugano
Define one measurable indicator, test for a month, compare. To go further: explore the Emotional Intelligence training in Lugano, or browse our executive and employee training programmes in Switzerland.
In pictures: Emotional Intelligence in Lugano



- emotional intelligence
- Lugano
- research
- training lugano
