Does active listening improve conversations?

Does active listening improve conversations? — what studies show, and what they don't.

The research

Study: Weger et al. (2014, International Journal of Listening)

The limit

Single context; replicate before generalising. (our executive and employee training programmes)

Practical check in Basel

Define one measurable indicator, test for a month, compare. To go further: explore the Communication training in Basel, or browse our executive and employee training programmes in Switzerland.

In pictures: Communication in Basel

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