Negotiate interests, not positions?

Negotiate interests, not positions? — what studies show, and what they don't.
The research
Study: Fisher & Ury (1981, Houghton Mifflin)
The limit
Single context; replicate before generalising. (our executive and employee training programmes)

Practical check in Lugano
Define one measurable indicator, test for a month, compare. To go further: explore the Advanced Negotiation training in Lugano, or browse our executive and employee training programmes in Switzerland.
In pictures: Advanced Negotiation in Lugano



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