Performance Appraisal in the Age of AI

Performance appraisal in the age of AI — what studies show, and what they do not.
The Research
DeNisi & Murphy (2017, Journal of Applied Psychology) show that performance appraisal remains imperfect and that digital tools do not correct its underlying biases.
The Limitation
A review of the literature, with limited data on recent AI tools.

The Nuance
An AI tool fed with biased appraisals produces biased scores, faster. (our executive and employee training programmes)
Practical Implication, Testable in Basel
Before automating an appraisal, check the quality of the source data using ten real cases. To go further: explore the Managing in the Age of Artificial Intelligence training in Basel in the canton of Basel-Stadt, or browse our executive and employee training programmes in Switzerland.
In pictures: Managing in the Age of Artificial Intelligence in Basel



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