Written or face-to-face feedback?

Written or face-to-face feedback? — what studies show, and what they don't.
The research
Study: Kluger & DeNisi (1996, Psych. Bull.)
The limit
Single context; replicate before generalising. (our executive and employee training programmes)

Practical check in Zurich
Define one measurable indicator, test for a month, compare. To go further: explore the The Art of Feedback training in Zurich in the canton of Zurich, or browse our executive and employee training programmes in Switzerland.
In pictures: The Art of Feedback in Zurich



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