What makes an apology effective? — Sion, Valais

What makes an apology effective? — Sion, Valais.
The research
Study: Lewicki et al. (2016, NCMR)
The limit
Single context; replicate locally before generalising. (our executive and employee training programmes)

Practical check — in the canton of Valais
Define one measurable indicator, test it for a month in your team, then compare. To go further: explore the Conflict Management training in Sion in the canton of Valais, or browse our executive and employee training programmes in Switzerland.
In pictures: Conflict Management in Sion



- conflict management
- Sion
- research
- training sion
