Does smiling on demand exhaust tourism staff? — Sion, Valais
Does smiling on demand exhaust tourism staff? — Sion, Valais.
The research
Study: Hülsheger & Schewe (2011, JOHP)
The limit
Single context; replicate locally before generalising. (our executive and employee training programmes)
Practical check — in the canton of Valais
Define one measurable indicator, test it for a month in your team, then compare. To go further: explore the Emotional Intelligence training in Sion in the canton of Valais, or browse our executive and employee training programmes in Switzerland.
In pictures: Emotional Intelligence in Sion
- emotional intelligence
- Sion
- research
- training sion