Why does diversity sometimes create conflict?
Why does diversity sometimes create conflict? — what studies show, and what they don't.
The research
Jehn, Northcraft and Neale (1999, Administrative Science Quarterly) find informational diversity helps via task conflict, value diversity raises relationship conflict.
The limit
One company. (our executive and employee training programmes)
Practical check in Zurich
Before a project, make each member's priorities and acceptable trade-offs explicit. To go further: explore the Conflict Management training in Zurich, or browse our executive and employee training programmes in Switzerland.
In pictures: Conflict Management in Zurich
- conflict management
- Zurich
- research
- training zurich