AI assistants and customer support productivity
AI assistants and customer support productivity — what studies show, and what they don't.
The research
Study: Brynjolfsson et al. (2023, NBER)
The limit
Single context; replicate before generalising. (our executive and employee training programmes)
Practical check in Bern
Define one measurable indicator, test for a month, compare. To go further: explore the Building AI Assistants and Agents Without Coding training in Bern in the canton of Bern, or browse our executive and employee training programmes in Switzerland.
In pictures: Building AI Assistants and Agents Without Coding in Bern
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