SHR — Swiss Human Resources
Research 2026-06-15 Conflict Management Lugano

Are all conflicts the same? — in the canton of Ticino

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Are all conflicts the same? — in the canton of Ticino — SHR, Lugano
Are all conflicts the same? — in the canton of Ticino — SHR, Lugano

Are all conflicts the same? — in the canton of Ticino.

The research

Study: Jehn (1995, ASQ)

The limit

Single context; replicate locally before generalising. (our executive and employee training programmes)

Are all conflicts the same? — in the canton of Ticino — SHR, Lugano — Tessin
Are all conflicts the same? — in the canton of Ticino — SHR, Lugano — Tessin

Practical check — in the canton of Ticino

Define one measurable indicator, test it for a month in your team, then compare. To go further: explore the Conflict Management training in Lugano in the canton of Ticino, or browse our executive and employee training programmes in Switzerland.

In pictures: Conflict Management in Lugano

Conflict Management training in Lugano — in practice
Conflict Management training in Lugano — in practice
Conflict Management training in Lugano — hands-on workshop
Conflict Management training in Lugano — hands-on workshop
Conflict Management training in Lugano — on the ground
Conflict Management training in Lugano — on the ground

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