Receiving feedback without defending

Receiving feedback without defending — what studies show, and what they don't.

The research

Study: Stone & Heen (2014, Thanks for the Feedback)

The limit

Single context; replicate before generalising. (our executive and employee training programmes)

Practical check in Lausanne

Define one measurable indicator, test for a month, compare. To go further: explore the The Art of Feedback training in Lausanne in the canton of Vaud, or browse our executive and employee training programmes in Switzerland.

In pictures: The Art of Feedback in Lausanne

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• Lausanne
• research
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