Receiving feedback without defending

Receiving feedback without defending — what studies show, and what they don't.
The research
Study: Stone & Heen (2014)
The limit
Single context; replicate before generalising. (our executive and employee training programmes)

Practical check in Zurich
Define one measurable indicator, test for a month, compare. To go further: explore the The Art of Feedback training in Zurich in the canton of Zurich, or browse our executive and employee training programmes in Switzerland.
In pictures: The Art of Feedback in Zurich



- the art of feedback
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