Does the customer remember everything?

Does the customer remember everything? — what studies show, and what they don't.
The research
Study: Kahneman et al. (1993, Psychological Science)
The limit
Single context; replicate before generalising. (our executive and employee training programmes)

Practical check in Neuchâtel
Define one measurable indicator, test for a month, compare. To go further: explore the Client Reception training in Neuchâtel, or browse our executive and employee training programmes in Switzerland.
In pictures: Client Reception in Neuchâtel



- client reception
- Neuchâtel
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