How to settle priority conflicts in a matrix?

How to settle priority conflicts in a matrix? — what studies show, and what they don't.
The research
Study: Jehn (1995, Administrative Science Quarterly)
The limit
Single context; replicate before generalising. (our executive and employee training programmes)

Practical check in Lausanne
Define one measurable indicator, test for a month, compare. To go further: explore the Complex Management training in Lausanne, or browse our executive and employee training programmes in Switzerland.
In pictures: Complex Management in Lausanne



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