Is the received message the sent one?

Is the received message the sent one? — what studies show, and what they don't.

The research

Study: Shannon & Weaver (1949, Univ. of Illinois Press)

The limit

Single context; replicate before generalising. (our executive and employee training programmes)

Practical check in Zurich

Define one measurable indicator, test for a month, compare. To go further: explore the Communication training in Zurich, or browse our executive and employee training programmes in Switzerland.

In pictures: Communication in Zurich

• communication
• Zurich
• research
• training zurich