Should managers hide anger?

Should managers hide anger? — what studies show, and what they don't.
The research
Study: Geddes & Callister (2007, Academy of Management Review)
The limit
Single context; replicate before generalising. (our executive and employee training programmes)

Practical check in Zurich
Define one measurable indicator, test for a month, compare. To go further: explore the Conflict Management training in Zurich, or browse our executive and employee training programmes in Switzerland.
In pictures: Conflict Management in Zurich



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