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Research 2023-08-19 The Art of Feedback Lugano

Feedback can also harm

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Feedback can also harm — SHR, Lugano
Feedback can also harm — SHR, Lugano

Feedback can also harm — what studies show, and what they don't.

The research

Study: Kluger & DeNisi (1996, Psych. Bulletin)

The limit

Single context; replicate before generalising. (our executive and employee training programmes)

Feedback can also harm — SHR, Lugano — Tessin
Feedback can also harm — SHR, Lugano — Tessin

Practical check in Lugano

Define one measurable indicator, test for a month, compare. To go further: explore the The Art of Feedback training in Lugano in the canton of Ticino, or browse our executive and employee training programmes in Switzerland.

In pictures: The Art of Feedback in Lugano

The Art of Feedback training in Lugano — in practice
The Art of Feedback training in Lugano — in practice
The Art of Feedback training in Lugano — hands-on workshop
The Art of Feedback training in Lugano — hands-on workshop
The Art of Feedback training in Lugano — on the ground
The Art of Feedback training in Lugano — on the ground

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Field notes — method: structuring a the art of feedback initiative in Sion over 90 days

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