Evaluating change through usage indicators
Evaluating change through usage indicators — what studies show, and what they don't.
The research
Study: Armenakis & Harris (2009, JCM)
The limit
Single context; replicate before generalising. (our executive and employee training programmes)
Practical check in Zurich
Define one measurable indicator, test for a month, compare. To go further: explore the Change Leadership training in Zurich in the canton of Zurich, or browse our executive and employee training programmes in Switzerland.
In pictures: Change Leadership in Zurich
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